Privacy Policy

1. Overview

Retro Foot Kits (“we”, “our”, or “us”) operates https://retrofootkits.com/. We are committed to safeguarding your personal information and respecting your privacy rights under the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and relevant international data privacy laws.

2. Information We Collect

When you browse our catalogue, create an account, or order archival shirts, we collect information necessary to fulfill your order and provide responsive collector support:

• Contact & Order Information: Full name, billing address, shipping address, email address, and telephone number.
• Customization Details: Names, numbers, or tournament patches requested for shirt printing.
• Payment Details: Transaction records, processor identifiers, and order totals. Payment card data is processed directly by PCI-DSS compliant gateways (such as Stripe and PayPal); we never store raw credit/debit card numbers on our servers.
• Technical Browsing Data: IP address, browser type, device identifiers, referral URLs, and pages visited, collected via cookies and server logs for security, bot prevention, and site optimization.

3. How We Use Your Information

We process your personal information strictly for legitimate commercial and customer care purposes:

• Processing, assembling, and dispatching your football jersey orders.
• Transmitting real-time shipment updates, parcel tracking numbers, and delivery notices.
• Providing pre-order sizing guidance and responding to collector inquiries via support@retrofootkits.com.
• Detecting, investigating, and preventing fraudulent transactions or security breaches.
• Complying with accounting, tax, and consumer protection legal obligations.

4. Sharing of Information

We do not sell, rent, or trade your personal data to third parties for their marketing purposes. We share data only with essential trusted partners who enable our services:

• Couriers & Logistics Partners: Royal Mail, DHL, USPS, and regional delivery postal operators to fulfill physical deliveries.
• Payment Gateways: Certified payment processors to securely authorize transactions.
• Technical Infrastructure: Encrypted web hosting and transactional email dispatch providers operating under strict confidentiality and security agreements.

5. Cookies and Web Analytics

We use essential cookies to maintain your shopping basket, remember your session, and secure your checkout. Optional analytical cookies help us understand which club shirts and leagues are most sought after so we can improve catalogue availability. You can manage or disable cookies at any time via your browser settings.

6. Data Retention and Security

We apply robust administrative and technical safeguards including SSL/TLS 256-bit encryption for all data in transit. Order information is retained for standard statutory accounting and dispute limitation periods, after which it is securely archived or anonymized.

7. Your Rights

Under applicable data privacy regulations, you have the right to request access to the personal data we hold about you, request corrections to inaccurate records, request deletion of your information (subject to statutory record retention), or object to processing. To exercise any of these rights, contact our privacy desk at support@retrofootkits.com.

8. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please reach out to:

Retro Foot Kits Support Desk
Email: support@retrofootkits.com
Hours: Monday – Friday, 9:00 AM – 6:00 PM GMT
Online Help: Contact Support